Our claims department works closely with clients to evaluate, process and collect reinsurance claims in a timely and efficient manner and also create flexible solutions to claims-related matters. We are committed to meeting the expectations of our clients for claims collection.

We work closely with re-insurers to obtain timely agreement and settlement. First Re work closely with your reinsurers to ensure that special claims requests including ex-gratia payments are granted and met within reasonable timelines.

For both life and non-life claims, First Re has a team of highly qualified and experienced claims personnel to handle your claims to your satisfaction.

We handle recoveries for all general business that are in our portfolio, this will also include facultative reinsurance claims.

To ensure that all the claims are specially addressed, life related claims are handled exceptionally by the life department.